OEM Parts Online Reviews

OEM Parts Online has an overall rating of 4.1 based on 71 reviews. Customer feedback on OEM Parts Online is mixed: OEM Parts Online reviewers highlight positive aspects like wide selection of OEM parts, competitive pricing, fast shipping, and excellent customer service, which strongly appeal to automotive enthusiasts and DIY repair customers. However, OEM Parts Online is often criticized for its website navigation issues, occasional stock shortages, delayed order processing, and limited product information.

4.1/5.0

71 reviews

5 Stars

11

4 Stars

1

3 Stars

9

2 Stars

0

1 Star

0

All OEM Parts Online Reviews (71)
Robert_mccarthy73
May 19, 2026
"Parts were fine, shipping was slower than I expected"
The parts arrived in good shape and everything seemed fine on my end, but I was expecting the shipping to be a bit quicker. Not a huge issue, just longer than I personally would’ve liked.
jack-Meacham
May 18, 2026
"I found the right part pretty..."
I found the right part quickly because the descriptions were clear. Didn’t have to sit there wondering if I was picking the wrong thing..
CrystalEarle
April 27, 2026
"Found the part I needed quick, no..."
Found the part I needed quick, no hassle or anything. made it way easier than I expected.
Robert_sumpter84
April 22, 2026
"Fit my car exactly"
I was a little worried the replacement part wouldn’t match, because you never really know when ordering this stuff online. But it fit my car exactly, and I didn’t have to mess around guessing or deal with a return. The listing was clear enough to pick the right one, so I don’t really see anything to complain about. Happy with it.
nathaniel_Lawler01
April 19, 2026
"Order updates were a little unclear"
The parts arrived fine, so no real issue there. I just wasn’t totally sure what was going on with the order status for a few days because it seemed stuck on the same update. Maybe I missed something, but I felt like I had to keep checking myself instead of getting clear emails. Not a terrible experience, just think the communication could be a bit better.
henrysledge4486
April 16, 2026
"I ordered a small OEM part and the..."
I ordered a small OEM part and the tracking started updating pretty much right away. It showed the stops along the way, and the delivery date ended up being exactly what it said. Nothing fancy, but I appreciated not having to guess where it was.
hello_jeremy980
April 13, 2026
"Warranty Got Handled... Eventually"
I had to reach out about a warranty issue on a part I ordered. To be fair, they did get back to me and it was sorted out in the end, so that’s something. It just took a few emails and more waiting than I was hoping for, which is always super fun when your car is sitting there needing to be fixed. Not the worst experience ever, just a bit annoying. I’d probably use them again, but hopefully next time the support moves a little faster
hello_david623
April 03, 2026
"The prices seemed better than what my local…"
The prices seemed better than what my local dealer quoted me, even after adding shipping. The site was easy to use, and I found the part I needed fairly quickly. I wouldn’t say it was the absolute cheapest out there, but overall it felt like a good value. I’d probably use them again if I need OEM parts.
ervinacosta7828
March 30, 2026
"Took them a suspiciously long time to get back to me"
Customer service did eventually reply, and to be fair, they were helpful once they did. But the wait was longer than I expected, almost like my message got sent to some secret back room for approval first. I’m not saying there’s a whole system designed to test my patience... but the response time definitely had me wondering. Overall, decent help, just wish they were quicker.
samuelhogan2370
March 18, 2026
"They Actually Had the Part and I Nearly Lost My Mind"
I swear I looked absolutely everywhere for this impossible-to-find OEM part, and somehow they had it sitting there in stock like it was no big deal. I ordered it so fast it was ridiculous, and when it showed up in good shape, I was way more excited than a person should be over a car part. Super happy with the whole experience.
CherylRhee
March 16, 2026
"Account page works, but it’s not the easiest"
Ordering on the site was fine, but the account section felt kind of clunky to use. I could eventually find my order details and shipping info, but it took more clicking around than I expected, and the way some of it was laid out made me feel like I was being talked down to instead of helped.

The login page also acted weird once and I had to refresh before it worked. It wasn’t a huge problem, just annoying. Overall, the site gets the job done, but the account area could definitely be smoother and a little less frustrating
RitaPaulsen
March 09, 2026
"Works fine, but the box had seen better days"
The part did what it was supposed to do, so no real complaints there. I did notice a few scratches on it though, and the box was beat up when it showed up. Not the end of the world, but I was kind of surprised when I opened it. Anyway, it works, so that’s the main thing.
ConnieWoodruff
March 01, 2026
"Genuine parts, no drama"
The parts were real OEM and fit exactly like they were supposed to. Super simple, totally fine, definitely not like I was overthinking whether they’d be the right ones or anything.
Joseph_hall76
February 27, 2026
"Checkout felt safe to me"
I paid here and everything seemed secure, at least from my side. My card went through without any weird issues or extra steps, so I’m assuming that’s a good sign?
gina.Mcguigan
February 11, 2026
"Refund came through quickly"
I was expecting the refund to take a while, but it came through fast. Weirdly, I remember checking my account while eating a slightly burnt piece of toast, and there it was. No hassle, which I appreciated.
VirginiaJones
February 05, 2026
"Found the right part without the hassle"
I searched by my car model and the parts catalog was actually really easy to use. I found the part I needed quickly without clicking around forever, which felt like a small win for me since I usually get stuck digging through pages
rebecca1999
February 03, 2026
"The parts showed up okay, so I can’t..."
The parts showed up okay, so I can’t complain too much, but the box definitely looked like it had been through some kind of warehouse obstacle course. There wasn’t much padding inside either, which felt a little weird for car parts—like someone decided bubble wrap was part of a grand cost-cutting agenda. Luckily nothing was broken, but I was definitely expecting better protection. Shipping itself was fine, but the packaging could use some serious improvement
Michael_chasten92
February 02, 2026
"Issue sorted out without much hassle"
I had a small mix-up with my order and figured it might turn into a whole thing, but it was handled quickly. They got back to me faster than I expected, sent out the right part, and kept me in the loop enough that I didn’t have to keep chasing them. Stuff happens, so I don’t really mind a little hiccup as long as it gets fixed, and they took care of it. I’d order from oempartsonline.com again
Rose-tinsley
January 27, 2026
"Got the help I needed, eventually"
I reached out to customer service because I needed help with a specific part, and overall it was okay. The person I spoke with seemed to know the basics, but they had to double-check a few things along the way, so some of the answers didn’t feel super confident. It wasn’t the most detailed support experience, but in the end, they helped me get it sorted out
william_Graham83
January 03, 2026
"Showed Up Right on Time"
They showed up when they said they would, which I really appreciated. Everything went as expected.

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